Closeup of freshly cut logs

FAQs

Common queries and answers

 

How much does shipping cost?

Our prices are usually inclusive of shipping and delivery costs.

Individual shipping terms can be discussed based on project or sourcing requirements.

What is the return policy?

Order cancellation and policies related to returns based on quality concerns are arranged individually with customers based on items ordered.

Please do reach out to enquire any specific details.

What is the minimum order?

Due to the nature of our business operations we would usually prefer larger orders from re-sellers or for wholesale project needs.

Smaller volumes of our products can be obtained through our Reseller network.

Have questions that need answers or would you like our opinion on something?  Get in touch with us today and we will envision to revert with a reply as soon as possible.

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